Shipping policy

Shipping Policy - rongyjia

Effective Date: Immediately

Thank you for shopping with rongyjia. We are committed to providing high-quality bohemian-style clothing and reliable shipping services for all customers. The following policy explains our order processing, shipping rules and delivery terms.

1. Order Processing Time

All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends, public holidays or during peak sales periods will be processed on the next available business day. Every item will be carefully inspected and securely packaged before shipment to ensure product integrity.

2. Shipping Warehouse

All packages are shipped from our local warehouses across the United States. We adopt regional warehouse distribution to ensure fast, stable and local delivery for US customers.

3. Delivery Time

Standard delivery time varies depending on your shipping address, including different states, cities and remote areas. After your order is dispatched, you will receive a shipping confirmation email with a valid tracking number to monitor your package status in real time.

4. Shipping Confirmation & Tracking

Once your order has shipped, you will automatically receive an email notification containing your tracking information. You can track your package online until successful delivery. If your tracking information is not updated timely, please feel free to contact our customer support team for assistance.

5. Shipping Address Modification

We can support address modification before the order is shipped. Once the package leaves our warehouse, the shipping address cannot be changed. Please double-check your delivery information carefully before completing your order.

6. Delivery Exceptions & Delays

rongyjia is not responsible for shipping delays caused by external factors beyond our control, including extreme weather, courier service delays, logistics suspension, incorrect customer address information, or holiday delivery pressure.

7. Policy Update

rongyjia reserves the right to update this Shipping Policy without prior notice. All revisions take effect immediately after being posted on our official website.